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Shipping & Returns Policies
We aim to deliver your order right away. We will normally send your order to you within 3 to 4 business days, dependent on stock levels. International orders are generally despatched within 7 days.Shipping and Handling is charged at £4.00 on ALL Orders under £50.00 delivered to an address within the British Isles. Shipping and Handling on Orders over £50.00 is Free of Charge unless otherwise stated. On ALL Overseas Orders a minimum of £10.00 Shipping and Handling will be charged, if the cost of shipping is higher than the £10.00, we will inform you and await acceptance before despatching your order.Please examine your order immediately on receiving it. Any problems or dissatisfaction with your order must be communicated to PETCETERA ETC within 7 working days of receiving your order. If PETCETERA ETC have made a mistake in shipping your order this will be rectified as soon as possible and any return carriage charges incurred by the customer will be refunded.If you have ordered in error and wish to exchange the goods, please return the goods in a resaleable conditon having taken reasonable care of the goods within 7 working days and we will endevaour to exchange the goods where possible making any extra financial adjustments regarding cost of the exchanged products. Please note an additional standard postage charge will be made in shipping the exchanged goods back to the customer.If you have ordered in error and no exchange is required please return the goods unopened and in a resaleable conditon within 7 working days and the full price of the product will be refunded.
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CLICK HERE TO ORDER A FREE 2010/11 NEW PRODUCTS BROCHURE
92213 Bio-Groom Magic White 10oz
93904 Shaws Pretty Eyes Lotion 250ml
81530 NEW Otodex Ear Drops
93731 Quistel Karisto Ear Cleaner 50ml
94322 NEW All Systems Get It Straight 4oz
81525 Cherry Knoll Ear Fix 1oz
91725 Bitter Apple RTU Spray 8oz / 273ml
94307 NEW All Systems Super Whitening Gel 8oz
81251 Petcetera Quick-Stop 30g
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